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I can't attend Anime Banzai and I've already paid. What are my options? |
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Transfers
You can choose to transfer your registration to another person. They will need to complete a registration form and send it in to complete the transfer. All transfer requests must be received by midnight on Oct 11th 2013, any requests made after this date will be denied.
Refunds
As of 2013 we no longer issue refunds. All unused registrations will be treated as not for profit donations to Utah Anime Promotions, and will be used to help fund the 2014 convention year. We are sorry for the innconvience, we urge those who can't attend to transfer thier registration to another person. Individuals who dispute PayPal payments to get refunds may be banned from future conventions. |
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| Q |
Why did Pre-Registration prices increase? |
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They didn't. |
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| Q |
Did other prices change? |
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No prices have changed this year. |
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| Q |
Do we still get Banzai swag in the Pre-Reg bags? |
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YES! Everybody who takes advantage of Pre-Reg will get a Banzai-themed reusable shopping bag, lanyard and pen. This swag is included for free in pre-reg bags only. |
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| Q |
If I don't pre-register, can I still get the Banzai themed swag that's in the pre-reg bags? |
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Yes, but not for free. It will be available at the Anime Banzai merchandise booth. You can also get last year's themed swag as well, while supplies last. |
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| Q |
Can I pay for more than one person with my Dashboard account? |
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As of this writing, this functionality is on our "To Do" list of features we want to add. It's a matter of how much time our website staff has between other assignments to work on it. It's more likely a feature that will be added for the 2014 convention year.
You can download the Multi-Reg form, usable by up to 4 people at a time, for multiple registrations with one payment. Instructions are in the PDF file. |
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| Q |
I'm having trouble with the PDF files. |
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Editing PDF files does not work in most browsers, you must right-click, select "Save Target As...", and save the document to your computer. Once you have it downloaded, open it with Adobe Acrobat Reader, or a compatible viewer, to type in the fields. |
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| Q |
I'm having problems with my Dashboard... |
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If you are having any problems regarding the Dashboard, please contact the webmaster for help. Before you contact, please check your spam folder for missing notification e-mails or messages. |
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| Q |
I registered in person/mail, when will I get my notification message? |
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When you pay at an event, planning meeting, or by mail, there is a average of 2 weeks processing time. If it's been longer than 2 weeks please contact the registration staff - Make sure to include your first & last name, e-mail on registration, and where/when/how you paid.
• If you did not include an e-mail address on your form we can not send you a confirmation e-mail.
• If we can't read your handwriting we can't send you a confirmation e-mail. |
Date Range
March 2nd - April 30th
